Key Accounts Manager

The Key Accounts Manager will be responsible for managing and nurturing relationships with key clients, ensuring their needs are met and fostering long-term business growth. The ideal candidate will have experience in account management, a strong attention to detail, and a passion for delivering exceptional client service.

We are looking for a highly motivated and reliable Key Accounts Manager to join our team. The ideal candidate will excel at building and maintaining relationships, identifying opportunities for growth, and ensuring client satisfaction. The Key Accounts Manager will be responsible for a variety of tasks, including managing client portfolios, developing strategic account plans, and coordinating with internal teams to deliver tailored solutions.

Responsibilities:

• Manage and build strong relationships with key clients, serving as their primary point of contact
• Develop and execute strategic account plans to drive growth and achieve business objectives
• Identify opportunities for upselling and cross-selling products or services
• Coordinate with internal teams (sales, marketing, operations) to deliver solutions that meet client needs
• Monitor account performance and provide regular updates to clients and management
• Resolve any client issues or concerns in a timely and professional manner
• Prepare and present reports on account status, including performance, opportunities, and challenges
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field
• 3+ years of experience in account management, sales, or a related role
• Strong attention to detail and organizational skills
• Excellent communication, negotiation, and relationship-building abilities
• Ability to analyze client needs and provide tailored solutions
• Proven track record of managing large accounts and driving growth
• Ability to work independently and collaboratively in a fast-paced environment
• Strong problem-solving skills and ability to resolve client issues effectively

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